Customer Spotlight: wholesaler HSPK

HSPK is a wholesaler of hygiene products in Germany, founded in 2023 by Philipp Kribbeler, who has over 10 years of experience in the hygiene industry. The company focuses on the business market and strives for customer satisfaction through efficient and performance-oriented work - “lean and mean,” as they say. Philipp: “We at HSPK were at the right place at the right time because we are a lean company with relatively low costs and a clear focus, namely discovering savings opportunities for the customer and providing simple but effective solutions. We have a smart, specialised product range that is precisely tailored to this.”

Collaboration with MTS Euro Products

From the beginning, Philipp worked closely with the Dutch company MTS Euro Products. “The reason for the collaboration with Euro Products was not only the attractive business philosophy but especially the fact that there was no provider in Germany that had a comparable offer to MTS - a range of products that are sourced from multiple suppliers and can be delivered mixed.”

“The first contact was made at Interclean 2022. MTS has been our supplier from the beginning for numerous washroom products, from soap and towel dispensers to toilet paper. Compared to larger brands, MTS offers significantly lower prices for dispensers, for example. They have a good price-performance ratio and are easily accessible. As a customer, you are not just a number like with many large companies.”

Similar Business Philosophy

“In this respect, MTS is closely connected to our own HSPK business philosophy,” says Philipp, “and follows the same basic approach: working personally, customer- and solution-oriented. Customers have a problem and want a solution from us, preferably as quickly as possible. That sounds very simple. But in many larger companies, including those where I have previously worked, there is little to no flexibility to respond to customer needs. They have a certain product portfolio, and if your request as a customer does not fit, you are left empty-handed. As a relatively small company, we can respond much more flexibly to customer needs and also individually adapt existing products if necessary to satisfy the customer. Anyone can offer standard solutions - we like to go a step further to meet specific needs. With this flexible and creative approach, we are, in my opinion, unique in Germany.”

In the photo: Philipp Kribbeler, HSPK (www.hspk.de)

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